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Polished and Professional: Mastering Business English for the Modern Workplace

  There is a curious moment that occurs in many international workplaces. A highly skilled engineer, accountant, project manager, or marketing specialist walks into a meeting carrying years of expertise, a wealth of knowledge, and perhaps several impressive qualifications. Then someone asks a seemingly innocent question in English, and suddenly all that expertise becomes trapped behind a linguistic traffic jam. The issue is rarely a lack of intelligence. More often, it is a question of communication. In today's interconnected economy, English has become the common currency of international business. It is the language of conference calls, presentations, negotiations, emails, reports, and virtual meetings. Whether one works in Singapore, Stockholm, São Paulo, or Sheffield, there is a good chance that at least part of the working day will involve communicating in English. For non-native speakers, mastering Business English is not about sounding like a BBC newsreader or a Hollywood ac...

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